FAQs
AC Guyz Heating & Air Conditioning
How often should I change my air filter?
Inspect your filter monthly. Most standard 1-inch filters require replacement every 30–90 days, though pets, dust, and frequent system operation can reduce that timeframe. Thicker media filters typically last longer—refer to the manufacturer's guidelines. A clogged filter limits airflow and can impact comfort, efficiency, and equipment performance.Why is my heater leaking water?
High-efficiency furnaces generate condensation as part of normal operation, but that water should drain properly. A blocked drain, damaged hose, or malfunctioning condensate pump can result in a leak. An attached humidifier may also be the culprit. Water collecting around your heater requires attention, particularly near electrical parts. Turn off the system and contact AC Guyz for service.Why is my furnace blowing cold air?
Verify that your thermostat is set to "Heat" and the fan is on "Auto." When the fan is set to "On," it may distribute room-temperature air between heating cycles. If the air remains cold during a heating call, a clogged filter, ignition issue, or safety shutdown could be the cause.Why does my heater keep turning on and off?
Frequent cycling before your home reaches the desired temperature is known as short cycling. Common causes include limited airflow, overheating, thermostat issues, or incorrectly sized equipment. Inspect your filter and ensure vents aren't blocked. If the problem persists, schedule service to determine the cause.Why won't my thermostat reach the temperature I set?
Your thermostat signals the equipment when to operate, but it can't resolve equipment or airflow issues. First, verify the operating mode, schedule, filter, and vents. If the system continues running without reaching the desired setting, it may require an inspection for heating or cooling performance, thermostat calibration, or other system issues.Why are some rooms colder than others?
Temperature imbalances can stem from limited airflow or issues with heat distribution throughout the home. Begin by confirming that supply vents and return grilles are open and not obstructed by furniture. If specific rooms remain consistently colder, AC Guyz can assess the airflow and system performance instead of simply adjusting the thermostat.Why does my heater smell when I first turn it on?
A mild dusty odor may appear when heat activates after months of non-use, and it should disappear quickly. Ongoing odors, smoke, or a burning-plastic smell require immediate attention. Turn off the system and arrange for service. If you detect gas, exit the building without touching switches and call your gas utility or 911 from outside.What do unusual noises coming from my furnace mean?
A new or unusually loud sound may indicate that your furnace needs service, particularly when paired with poor airflow, inconsistent heat, or frequent shutdowns. Take note of when the noise happens—during startup, while operating, or at shutdown—and relay that information to your technician. Discontinue use if the noise is severe or accompanied by smoke or a burning smell.Why is my heating bill suddenly so high?
Cold weather can raise heating consumption, but a dirty filter or a system struggling to function efficiently can also play a role. Review your energy usage alongside the total amount on your bill, and verify your thermostat settings. If increased costs coincide with diminished comfort or irregular operation, schedule an inspection.What should I check before calling for heating repair?
Make sure the thermostat is set to "Heat," the temperature setting exceeds room temperature, and the furnace power switch is on. Replace thermostat batteries if needed, examine the filter, and remove any blocked vents. If these steps don't restore heat, reach out to AC Guyz. Gas odors, smoke, or burning smells demand immediate attention.











